This page was drafted for a site run from South Africa serving a largely US and European readership. It is a plain-language starting point, not a lawyer's work. Before this site accepts real traffic it should be reviewed against the rules that actually apply to it — at minimum the FTC endorsement guides for affiliate disclosure, UK and EU consumer and cookie rules, and South Africa's POPIA. Do not treat the wording below as compliant until someone qualified has said so.
Using this site
First Response Lab is a publication. You are welcome to read it, quote it with attribution, and share it. You may not scrape it wholesale, republish articles in full, or present our test data as your own work.
Accuracy and currency
We work hard on accuracy and publish our method openly, but software changes constantly. Prices, plan limits, features and affiliate terms move without notice, and a measurement is only true of the plan and date it was taken on. Every page shows when it was last reviewed.
Use this site as one input to a purchase decision, alongside the vendor's own current pricing page and your own trial. Do not treat it as a warranty of anyone else's product.
No professional advice
Nothing here is legal, financial, tax or procurement advice. Buying decisions and their consequences are yours.
Affiliate relationships
Some links are affiliate links, disclosed in full on the affiliate disclosure page. Your relationship for any product you buy is with that vendor, under their terms, not with us. We are not a party to it and cannot resolve billing, support or contract issues on your behalf.
Third-party sites
We link to vendor sites and other sources. We do not control them and are not responsible for their content, terms or privacy practices.
Liability
To the maximum extent permitted by law, First Response Lab is provided "as is", and we are not liable for losses arising from reliance on it — including software purchases that turn out badly. Nothing in these terms limits liability that cannot lawfully be limited.
Intellectual property
Our articles, test results, scoring methodology and site design belong to First Response Lab. Vendor names, logos and trademarks belong to their owners and are used for identification and commentary only. We are not affiliated with, endorsed by, or acting as an agent of any vendor we cover.
Quoting us: short extracts with a link to the page are welcome and encouraged. Please include the date of the measurement, since numbers go stale.
Contact
Questions about these terms go to the address on our contact page.