Category hub
Chatbots & AI support agents software
Conversational bots and AI agents that answer, triage or resolve support conversations automatically.
Vendors we track
Pricing and programme facts come from the vendor's own pages. A blank cell means we have not verified it yet and will not guess.
| Vendor | Pricing model | Published price | Free plan | Test status |
|---|---|---|---|---|
| HubSpot Support bolted onto a full CRM. Compelling if marketing and sales already live in HubSpot. |
per seat per month, plus platform fees | — | Yes | In queue |
| Tidio Live chat plus bots aimed at small e-commerce teams. Generous free tier. |
per month, conversation-tiered | $29–$95 | Yes | In queue |
| Crisp Multi-channel inbox, chat and help centre bundled at a flat team price rather than per agent. |
per workspace per month | — | Yes | In queue |
| Intercom Messaging-first support with an AI agent sold alongside. Powerful, and the usual reason people search for alternatives is the bill. |
per seat per month plus resolution-based AI charges | — | No | In queue |
| Drift Conversational marketing platform acquired by Salesloft. Salesloft has since moved its chat agent to 1Mind. |
quote-based | — | No | not applicable |
| ManyChat Social-messaging automation, strongest on Instagram and Facebook rather than website support. |
per month by contact volume | — | Yes | not queued |